Hotel Policies

This not a comprehensive list of hotel policies, but instead an overview of most frequently requested information. Please contact the Inn if additional policy clarification is required.

Check-In And Check-Out Times

Check-In: 3:00 PM
Check-Out: 11:00 AM

Extra Guests & Children

The Inn welcomes well-behaved children of all ages at all times, not just for special events, such as weddings, family reunions, etc. Room capacity may not exceed the normal guest count of 2 per bed. Accurate count for all room guests is required at reservation. Room rates are increased by $25 per additional guest. The Inn does not provide rollaways, but recommend the King Loft Suites with the pull-out sofa beds, or the ground floor rooms with double beds.

Cancellation

There is a 7-day cancellation policy. If you cancel inside that 7-day cancellation period, you are responsible for your entire stay. For a full house, or seasonal event reservations the staff will advise regarding restrictions and cancellation charges. For no-shows, the full amount of the reservation will be charged.

Payment

American Express, Visa, MasterCard, Discover Card are accepted. The hotel will pre-authorize credit cards 7 days prior to arrival, at which point your credit card will be charged the first night’s lodging and tax to secure the reservation. Checks and cash are not accepted.

ADA Accessibility

Presidents’ Quarters Inn is dedicated to providing exceptional service to our guests including individuals with disabilities. Our staff on property works hard to ensure all guests have access to the inn, accommodations, services and offerings on site, as well as accessibility information on this website to help plan their stay. You can learn more about inn accessibility, but clicking here >>

Pets

Presidents’ Quarters Inn has dog-friendly rooms available in our First Floor Traditional Rooms for all well-behaved dogs, 30 lbs or less.  A fee of $50 is required and we ask you to call us directly to book your stay and learn more.

Restrictions

Due to the fire codes in the historic district, lighted candles are not permitted. Smoking is not allowed in-room or anywhere on the premises. Illegal drug use, including marijuana, is also expressly prohibited. The Presidents’ Quarters reserve the right to remove any guest from the premises and to refuse accommodations, for any reason.

Losses & Guest Damages

Guest damages to The Inn including property pilferage or theft will be billed to the credit card on record for the room reservation.